Remove or transfer access

Learn how to deactivate a team member or remove them from your Conduitly account.

Before you begin

Before you start, make sure you have:

Administrator role: only Administrators can manage users
Access to Settings → Users, available on Team and Business plans only

Deactivating a user vs. deleting a user

There are two ways to remove someone's access:

Deactivating sets the user's status to Inactive, preventing them from signing in without permanently removing their account. This is the safer option if you may need to restore access later or preserve data.

Deleting removes the user from the account entirely. This cannot be undone.

Note: You cannot delete or deactivate your own account.

How to deactivate a user

1. Go to Settings → Users

Click Settings in the sidebar, then click Users.

2. Find the user and click the edit icon

Locate the user in the table and click the green edit icon on their row. This opens the User form.

3. Set Status to Inactive

Click the Status toggle to switch it from Active (green) to Inactive (red).

4. Click Save

Click Save to apply the change. The user's status in the Users table will update to Inactive and they will no longer be able to sign in.

How to delete a user

1. Go to Settings → Users

Click Settings in the sidebar, then click Users.

2. Find the user and click the delete icon

Locate the user in the table and click the red delete icon on their row. Confirm the deletion when prompted.

Note: The delete icon does not appear on your own row, and the account owner cannot be deleted.

Transferring workflow ownership

If the user you're removing owns workflows that the team needs to continue using, reassign or duplicate those workflows before removing their access.

Still not working?

If you're having trouble removing a user or need help transferring workflow ownership, contact our support team via the Help button in the bottom-right corner of any page.

Managing shared vs. personal workflows