Understanding your plan and task limits

Learn how tasks are counted in Conduitly, what happens when you reach your plan's monthly limit, and how to monitor your usage.

What is a task?

A task is counted each time an action step in a workflow runs successfully. Tasks are the unit Conduitly uses to measure how much work your workflows are doing.

A few things to keep in mind:

Each action step counts separately. If your workflow has two action steps and runs once, that's two tasks. If the same workflow runs 50 times in a month, that's 100 tasks.
Only successful action executions count for billing. If a task fails, no tasks are consumed.
Trigger steps don't count. Tasks are only counted for action steps, not for the trigger that starts the workflow.

Task allowances by plan

Each plan includes a monthly task allowance. When that allowance is used up, all workflows pause automatically until your next billing cycle begins.

To see the task allowance for your current plan, go to Settings → Billing in the sidebar. The Subscription section shows your plan name and total monthly task allowance. To compare allowances across plans, click Change Plan. This shows all available plans and their included task volumes.

If you need more tasks than your plan includes, additional task volume can be purchased as an add-on without moving to a higher plan tier. See Settings → Billing → Change Plan for available options.

How to check your current task usage

There are two places to check your task usage at a glance:

The sidebar plan indicator

The bottom of the sidebar shows your current plan name and task usage at all times — for example, "Team Plan / 12/200000 Tasks" — with a progress bar. This is visible on every page.

The Billing page

For more detail, go to Settings → Billing in the sidebar. In the Subscription section, you'll see:

Your plan name and total task allowance (e.g. "Individual Plan | 750 Tasks")
Your current usage as a progress bar (e.g. "14/750 Tasks")
The number of days remaining in your current billing period
Your Next Billing Date when your task count resets

Note: Settings → Billing is only visible to account owners. If you don't see it in the sidebar, contact your account owner to check usage.

What happens when you reach the limit

When your monthly task allowance is used up, Conduitly automatically pauses all workflows until your next billing cycle begins. Your workflow configuration is preserved. Nothing is deleted or changed. Workflows resume running automatically when your task count resets.

If you need workflows running again before the billing cycle resets, you can upgrade your plan or purchase additional task volume immediately from Settings → Billing → Change Plan.

See Why did my workflow stop? (task limit reached) for step-by-step instructions.

How to track task consumption by workflow

If you want to understand which workflows are consuming the most tasks, go to Workflows → Activities in the sidebar. The Task Consumed column on each row shows how many tasks were counted for that run.

Use the Search field to filter the log by workflow name, or use the Filter by date field to narrow to a specific time period. This makes it straightforward to identify high-volume workflows and review whether they're running more frequently than needed.

Tips for managing task usage

Review your workflow schedules. If a workflow is running more frequently than necessary, open the trigger node and increase the interval in the Schedule tab. Fewer runs means fewer tasks consumed.
Check multi-step workflows. A workflow with three action steps consumes three tasks per run. If some action steps aren't essential, removing them reduces consumption.
Monitor after publishing new workflows. New workflows can consume tasks faster than expected if the trigger fires frequently. Check Workflows → Activities in the days after publishing to confirm usage is in line with expectations.

Still not working?

If you have questions about your task usage or plan limits, contact our support team via the Help button in the bottom-right corner of any page.

Upgrading or changing your plan
Workflow run history and logs